Privacy &
Refund Policies

How we share your information

Third parties that help provide the messaging service

We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional disclosures

We may disclose your Personal Data to our affiliates or subsidiaries. If we do so, their use and disclosure of your Personal Data will be subject to this Policy. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Kids Camp

We understand that plans can change, and we do our best to accommodate our camp families. However, due to the seasonal nature of our business and limited camp spots, we have the following refund policy in place:

• Cancellations made more than 30 days prior to the start of camp are eligible for a full refund, minus a 10% administrative fee.
• Cancellations made less than 30 days before the start of camp are not eligible for a refund. This includes last-minute scheduling conflicts, illness, or other personal circumstances.

Please understand that this policy is in place to help us continue to operate as a small business with a focus on small, highly curated experiences. We appreciate your understanding.

Thank you for understanding and supporting our commitment to keeping camp fun, safe, and well-organized for all participants.

Adult Surf Camps

Boston Surf Adventures will issue a full refund minus credit card fees if the refund is requested more than 3 weeks before the start date of a surf camp. If a refund is requested within 3 weeks of the surf camp, it is up to the client to find a replacement for their spot in the camp. If they can find a replacement, they will receive a full refund minus credit card fees; if they do not, the surf camp fee will be forfeit.

Boston Surf Adventures is a very small company and we depend on each and every customer that we bring in. We hope that you understand the need for this policy.

If you would like to make a change to your surf camp date more than 3 weeks in advance, we allow clients to make one date change free of charge. After that, no more changes will be allowed.

International / Overseas Trips

A 2-week refundable deposit is required to secure a spot on an international trip. At the two-week mark, the client has two options:

• They may request a refund minus credit card processing fees (if they paid by credit card).
• They can pay the full balance due on the trip.

We created this policy for international trips in order to balance two priorities. First, we want to give our clients enough time to determine if they can get time off work, find flights that fit their budget, and take care of any other initial logistics surrounding an overseas surf trip. Second, we want to have enough time as a company to find replacement participants if a client should decide not to attend a trip. We feel two weeks creates a fair balance between these two competing demands: enough time for a client to determine if they can make the trip, and enough time for BSA to find a replacement if they cannot.

Once the full payment has been made for an international trip, the purchase is not refundable. If you are concerned about travel interruptions, please consider travel insurance, which will usually reimburse you for the entire cost of the trip in case of illness or emergency.

Get in touch

Questions about any of these policies? Email us at grant@bostonsurfadventures.com and we'll be glad to help.